Ordering Information
We strive to supply you with the best perfumes products and cosmetics available without compromising on quality or service.
We have compiled a list of the frequently asked questions to answer your most immediate questions.
If you can not find the answer to your question, please do not hesitate to email us or call our toll-free number. Our staff are more than happy to assist you with your enquiry.
Shipping/Arrival Time
Please Note:
We do not accept international orders at the moment.
Our shipping destinations are set to the states of the USA only.
All our orders are shipped via track-able shipping carrier (UPS).
Exception: orders shipping to Alaska, Hawaii, Puerto Rico, P.O. Boxes and military addresses will ship via USPS Priority Mail with a delivery confirmation.
Unique Perfumes will supply a tracking number for every order that has been shipped.
Once your order is confirmed and shipped, you will receive an automated email from us
with your tracking code.
Orders are shipped, on average, within 24-48 hours from the time that the order is confirmed. Therefore, most of the orders should be received within 4-10 business days from the time that you place your order.
Returns Policy
Orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
Returns Should be sent to:
UniquePerfumes.com Returns
Order # (Include your order number)
4810 37th Street
Long Island City, NY 11101
Payment Options
All our payments are processed via Paypal. Typically Paypal will process Visa, Master and other credit cards. You do not need a Paypal account to process your payment to us.
We use Paypal services to provide extra security and protection to us and our customers.
Security and Privacy Guaranteed 100%
We are committed to your privacy and security. When you shop at UniquePerfumes.com your security and privacy is 100% guaranteed. Your personal information is used to process your order, and UniquePerfumes.com will not share or exchange online information that you provide us with a third party unless you provide prior consent
All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL) by DigiCert, the industry standard. To verify our security with DigiCert, simply click the logo to the right.
If you have any questions regarding our privacy policy and practices, please contact us.
Damage Claims
In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify UPS and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.
Cancellations
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.
Legal disclaimer
We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.